Frequently Asked Questions

Get answers to common questions about Wig Cleaning and Conditioning.

Frequency depends on wear: generally every six to eight weeks for daily use, and every three months for occasional wear. We assess fiber type and styling products to recommend a personalized schedule that keeps your wig fresh and durable.

Yes. Our technicians use specialized methods and products for each fiber type—gentle detergents and conditioners for human hair, and low-heat, residue-free formulas for synthetics. We always assess cap construction and styling treatments before proceeding to ensure safe, effective cleaning.

Properly performed cleaning should not alter color. We use color-safe, sulfate-free products and cold or low-temperature rinses. If your wig has fragile dyes or special treatments, we perform a strand test and advise on precautions to minimize any color shift.

Service time varies by length, density, and condition. Most standard wigs take about 60-90 minutes; heavily soiled or very long pieces can require two hours or more. We provide an accurate estimate when you book or after an initial assessment.

Yes. We offer light styling—blow-drying, gentle heat styling, and basic shaping—after cleaning. Advanced styling, color adjustments, or styling for events may incur an additional fee. Let us know your desired look so we can include styling time in your appointment.

Bring your wig on its stand or in protective packaging, and remove heavy accessories. Note any previous treatments, repairs, or damage. If you are unsure about cap type or history, our intake consultation will document details to customize the cleaning and conditioning process.