Frequently Asked Questions

Get answers to common questions about Wig Maintenance.

We recommend professional maintenance every 6-8 weeks for frequent wear and every 3-4 months for occasional use. Factors like styling products, heat use, and natural fiber wigs may require more frequent care to preserve appearance and fit.

Yes. We use specialized cleaners and gentle techniques tailored to each fiber type. Human hair wigs can be shampooed and conditioned like natural hair, while synthetic wigs require specific, non-damaging products and minimal heat to preserve shape and fiber integrity.

Our goal is to preserve your wig’s intended look. Minor restyling may be offered to refresh shape, remove frizz, or update layers, but we’ll always consult you first. Major style changes are only performed with your explicit approval.

Appointment length depends on wig condition and services requested. Standard cleaning and minor adjustments generally take 45–75 minutes. Extensive repairs, deep conditioning, or re-capping can take two to four hours or may be scheduled as a multi-step service.

Yes, we repair caps, re-sew wefts, replace elastic bands, and perform lace restitching or replacements. Our technicians assess damage and recommend repairs that restore fit and durability without compromising the wig’s appearance.

Use sulfate-free shampoos, lightweight conditioners for wigs, and detangling sprays designed for synthetic or human hair. Brush with a wide-tooth comb or wig brush, avoid high heat on synthetics, and store on a stand to maintain shape and cleanliness.